Privacy Policy
Last Updated: September 2, 2026
1. Information We Collect
We may collect the following types of information when you interact with Dunsanak:
a. Personal Information
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: If you purchase a subscription, we collect billing details through our trusted third-party payment processors.
- Contact Information: If you reach out to us, we collect your name, email address, and any other information you provide.
b. Automatically Collected Information
- Usage Data: We collect data about how you interact with our Services, including IP address, browser type, device information, pages visited, and timestamps.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage.
c. Family Tree Data
- Tree Content: When you create family trees, we store the persons, relationships, and associated data you enter.
- Media: If you upload avatar images, they are stored on our third-party hosting provider (Cloudinary).
- Shared Trees: When you share trees with others, we store the access permissions and collaborator information.
2. How We Use Your Information
- To provide and improve our Services
- To manage your account and subscriptions
- For analytics and research to improve the platform
- To ensure security and prevent fraud
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers used for hosting, payment processing, and analytics
- Other users when you explicitly share a tree with them
- Legal authorities when required to meet legal obligations
- Parties involved in a business transfer
- Other parties with your consent
4. Data Storage & Security
Your data is stored in secure, encrypted databases. We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have control over your information. Depending on applicable law, you may:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Manage cookie preferences
6. Children's Privacy
Dunsanak is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page. Your continued use of Dunsanak after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected].
